Micro-Wegmans Service Design
User Research | User Research | Service Design
A description of the challenge is here. This project was completed with industry mentorship from Justin Kunkel.
PROCESS
Discover: Firsthand exploration and research about the 2 core problem spaces for this study.
Define: Consolidate research to define an approachable problem.
Research: Conduct a handful of user research studies to gain direct insight into the defined problem.
Resolve:
OUTCOMES
To review the complete case study, use this link to open the expansive research in a new window.

